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Terms of Service

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing and using the Hemp Paper Company website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

Hemp Paper Company provides sustainable hemp paper packaging products including paper bags, folding cartons, paperboard sheets, and related products. All products are subject to availability and we reserve the right to discontinue any product without notice.

3. Orders and Pricing

All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to refuse any order. Custom orders require a signed quote approval before production begins.

4. Payment Terms

Payment is due according to the terms specified in your invoice or purchase agreement. For new customers, payment may be required before shipment. We accept major credit cards, wire transfers, and ACH payments.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

Custom printed products are non-refundable. Standard products may be returned within 30 days of delivery in their original condition. Contact us at info@hemppaperco.com to initiate a return.

7. Intellectual Property

All content on this website, including text, images, logos, and the ZERO TREE™ brand, are the property of Hemp Paper Company and protected by intellectual property laws. You may not use our content without written permission.

8. Limitation of Liability

Hemp Paper Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our maximum liability shall not exceed the amount paid for the specific product in question.

9. Governing Law

These terms shall be governed by the laws of the State of Oregon, without regard to conflict of law provisions.

10. Contact Us

For questions about these terms, please contact us at:

Email: info@hemppaperco.com
Phone: (747) 258-8200
Address: Portland, Oregon